When Your Child Needs Medical care off-island, you shouldn’t have to face it alone
Family First supports Jersey based families whose children need treatment in the UK.
Family First supports Jersey based families whose children need treatment in the UK.
Our focus is to reduce stress, remove financial pressure, and remind families they’re not doing this on their own.
We work alongside local charities to source funding for the essential costs families face while travelling for their childs medical treatment.
We stay in touch and offer calm, reliable support during an already difficult time.
If you have a child under the age of 18 who needs treatment off-island you can reach out to us straight away.
Please don’t wait until things become unmanageable. Early support has made a significant difference for the families we’ve helped.
Get in touch with us, let us know your situation and what support may be needed.
We'll work with partner charities to help cover eligible travel-related costs and understand what will be most helpful for your family.
While you’re away, we'll check in with you, offering practical help and a familiar voice from home. No complicated systems. Just support, when it’s needed.
We work closely with established Jersey charities to make sure families receive the right support at the right time while their child is receiving off-island medical care.
These partnerships allow us to help with travel, accommodation, daily expenses, specialist equipment, and emotional support, without families having to navigate multiple organisations on their own.
Our partner charities include:
The Grace Crocker Family Support Foundation | supporting families with the additional costs of off-island treatment
Friends of SCBU | supporting premature babies and their families
Jersey Children’s Charity | providing financial and practical support during childhood illness
Jersey Hospice Care | providing Family First with a welcoming hub to support families
CLIC Sargent Jersey | providing support to families with a child diagnosed with cancer
We’re driven by a simple goal, to make the lives of Jersey families in a tough spot a little easier.
Our CEO Cheryl, sets the vision and keeps everything moving forward alongside our support workers Jess and Sonya. We make sure the families we assist get the exact support they need.
Every day we bring focus, care, and a bit of creativity to our work. We're a small team committed to making a real impact on our community.
"We would have been lost without you Jess!"
"I had to move to Southampton at 32 weeks pregnant…We were supported throughout our time in Southampton from Jess at Family First.
She provided emotional and financial support, meaning I had family regularly visiting."
"I can’t thank Family First enough for all their support."
"I gave birth to our strong girl Billie in Southampton, 5 weeks early... was very difficult leaving family and friends.
Billie was born under general anaesthetic, which came with a lot of scary risks, but the
surgery went much better than the surgeons were expecting which was amazing."
"Their help has meant we can focus on our daughter instead of the stress around her care… that has made all the difference.”
"Our daughter was born in with severe radial club hand and missing thumbs, and we were told early on that she would need several off-island operations.
Family First stepped in when we needed them most. They helped us navigate travel, accommodation, and the extra costs that quickly add up"
"Something that once felt overwhelming has become manageable."
"Travelling to Great Ormond Street for Amelia's specialist appointments meant extra costs we couldn't manage alone.
Family First have supported many of our trips, helping with taxis, accommodation, and ensuring a second adult could travel with me.
Because of them, we can focus on what matters most: Amelia and her care."
Donations make a significant difference for families managing the extra costs that come with off-island medical care.
Your support helps ensure that our team are at the end of the phone for families when they need it most.
Every donation helps make an incredibly difficult period a little easier for a family navigating it.
Reach out to us to find out how we can help,
You don’t have to face this alone.
Contact:
Email: office@familyfirst.org.je
Number: 07797 760877
Jersey Travel Office
Call: 01534 442 323
Open Mon-Fri 9am-4pm.
(If out of hours, please call the Jersey Travel Office number and you will be redirected for assistance.)
